Terms of Service
Last updated: January 15, 2024
1. Acceptance of Terms
By accessing and using the services provided by ZenixWeb Infotech ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Services Description
ZenixWeb Infotech provides the following services:
- Custom web development and design
- Mobile application development
- Microsoft-based software development
- E-commerce solutions
- Digital transformation services
- SEO and digital marketing services
- IT consulting and support
- Website maintenance and hosting
3. User Obligations
By using our services, you agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Use our services for lawful purposes only
- Not interfere with or disrupt our services
- Respect intellectual property rights
- Comply with all applicable laws and regulations
- Pay all fees and charges in a timely manner
4. Payment Terms
Payment terms for our services:
- All fees are quoted in the currency specified in the proposal
- Payment schedules will be outlined in the project agreement
- Late payments may result in service suspension
- All payments are non-refundable unless otherwise specified
- Additional work outside the original scope may incur additional charges
5. Intellectual Property Rights
Intellectual property ownership:
- Client retains ownership of their original content and materials
- ZenixWeb Infotech retains rights to our proprietary tools and frameworks
- Final deliverables become client property upon full payment
- We may showcase completed work in our portfolio
- Third-party components remain under their respective licenses
6. Project Terms and Conditions
Project-specific terms:
- Project timelines are estimates and may vary based on complexity
- Client feedback and approval are required at designated milestones
- Changes to project scope may affect timeline and cost
- We provide regular project updates and communication
- Final deliverables are provided upon project completion and payment
7. Limitation of Liability
ZenixWeb Infotech shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, incurred by you or any third party, whether in an action in contract or tort, even if we have been advised of the possibility of such damages.
8. Warranty and Support
Our warranty and support terms:
- We provide a 30-day warranty period for delivered projects
- Warranty covers functionality issues and bugs
- Support and maintenance services are available separately
- Emergency support may be available for critical issues
- Warranty does not cover changes or modifications by the client
9. Confidentiality
We maintain strict confidentiality regarding client information, project details, and business data. We will not disclose any confidential information to third parties without your explicit consent, except as required by law.
10. Termination
Either party may terminate this agreement:
- With written notice of 30 days
- Immediately for material breach of terms
- Upon mutual agreement
- Upon completion of the project
11. Governing Law
This agreement shall be governed by and construed in accordance with the laws of India. Any disputes arising from this agreement shall be subject to the exclusive jurisdiction of the courts in India.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.
13. Contact Information
If you have any questions about these Terms of Service, please contact us:
ZenixWeb Infotech
Email: legal@zenixwebinfotech.com
Phone: +91-XXXXXXXXXX
Address: [Your Business Address]